playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 7342837272
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click "send OTP" and wait for the verification code. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will ensure a smooth transition of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and reinstall the latest version. Once installed, you can log in and access the newly updated app with ease. This should fix any problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming funds, not from bonus amounts collected. You can only withdraw money earned from gaming activities, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in rare cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned by playing games, but not the bonus amount itself. The bonus earnings are exclusive to gaming and cannot be transferred.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
playexchange offers a range of convenient and secure deposit and withdrawal options to cater to the diverse needs of its customers. In addition to traditional methods such as credit cards, electronic wallets, and bank transfers, the platform also accepts cryptocurrencies. This flexibility allows users to choose the payment method that best suits their preferences and needs. To ensure the confidentiality and security of transactions and personal information, playexchange employs robust encryption protocols. These protocols safeguard sensitive data and prevent unauthorized access, providing users with peace of mind and confidence in their online transactions. Beyond providing a secure and convenient platform, playexchange is committed to delivering exceptional customer support. The user-friendly interface and dedicated customer support team are available 24/7, providing assistance to customers whenever they need it. Whether users encounter any issues or simply require guidance, the support team is always ready to help, ensuring a seamless and enjoyable gaming experience.
To ensure a flawless gaming experience, playexchange supports a wide range of secure deposit and withdrawal methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrency options. Our state-of-the-art platform provides a seamless and responsive experience on desktop and mobile devices, allowing you to access your favorite games at any time and from any location. In addition, our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues you may encounter. Whether you need help with a particular game, have a concern about your account, or require assistance with a technical issue, our team is always ready to provide prompt and professional support. With playexchange, you can rest assured that you have a reliable and trustworthy gaming partner that is committed to delivering an exceptional experience.